Set Up a Meeting
By scheduling a meeting with us, you'll have the opportunity to engage with our experienced professionals who understand the intricacies of the transportation industry. We'll work closely with you to assess your requirements, identify potential areas for improvement, and tailor a comprehensive logistics strategy designed to enhance efficiency and reduce costs.
Testimonial
What our clients say about us.
Working with RAPIDWHEELS has been a game-changer for our business. Their logistics solutions have streamlined our supply chain operations, resulting in increased efficiency and significant cost savings. The team's expertise and attention to detail have given us peace of mind, knowing our shipments are in capable hands.
John Doe
I cannot recommend RAPIDWHEELS enough. Their dedicated fleet and contract logistics services have provided us with unparalleled reliability and flexibility. The team consistently goes above and beyond to meet our unique transportation needs, ensuring our goods reach their destinations on time and in pristine condition.
Jane Doe
As a growing e-commerce business, efficient logistics is crucial to our success. RAPIDWHEELS has been an invaluable partner, offering seamless integration with our operations and providing exceptional customer service. Their advanced tracking capabilities and commitment to on-time deliveries have significantly enhanced our customer experience.
John Doe
Frequently Asked Questions
How long does Customs Clearance usually take?
Customs clearance typically takes 1 to 3 working days after the complete set of documents has been submitted and verified.
Processing time may vary depending on the type of shipment, accuracy of documents, and customs inspections. Our team works closely with the Bureau of Customs to ensure your cargo is cleared as quickly and smoothly as possible.
What are the common reasons for shipment delays at Customs?
Shipment delays at Customs usually happen due to incomplete or inaccurate documents, unpaid duties and taxes, or discrepancies in declared values or product descriptions. Other common causes include random inspections, Customs system downtime, or pending permits from government agencies (like FDA, DA, or DTI).
To avoid delays, we make sure all documents are properly prepared, validated, and submitted before your shipment arrives.
Can you process shipments without an Importer’s Accreditation?
No, all importers must be accredited with the Bureau of Customs (BOC) before their shipments can be officially processed and released.
Accreditation is required to verify the importer’s legitimacy and compliance with Customs regulations.
However, if you’re a first-time importer, we can assist you in securing your accreditation quickly and guide you through the complete process to ensure your shipments are not delayed.
How long does international shipping usually take?
The transit time for international shipments depends on the mode of transport and the origin and destination countries:
Air Freight: Typically 2–7 business days for most major destinations.
Sea Freight: Usually 15–45 days, depending on the shipping route, port handling, and customs clearance.
Other factors, such as customs inspections, weather, and holidays, may also affect delivery times. Our team coordinates closely with carriers and monitors your shipment to ensure it reaches you as quickly and smoothly as possible.
What taxes and duties will I need to pay for my import?
When importing goods into the Philippines, you may need to pay:
Customs Duties – based on the product type and declared value
Value-Added Tax (VAT) – usually 12% of the total landed cost
Excise Tax – for certain items like alcohol, tobacco, or petroleum
Other Government Fees – such as FDA, DA, or DTI fees, if applicable
The exact amount depends on your shipment and its documents.
For an accurate quotation or computation of duties and taxes, you can send your import documents to [email protected], and our team will provide a detailed breakdown.
I’m a new importer. What are the requirements to get accredited with the Bureau of Customs?
To know the complete list of requirements for importer accreditation and registration, please visit the official Bureau of Customs (BOC) website:
Can you assist me in applying for BOC or PEZA accreditation?
Yes! We guide businesses through the entire accreditation process with the Bureau of Customs (BOC) or PEZA, from preparing and reviewing the required documents to submitting your application.
Our team ensures your application is complete and compliant, helping you avoid delays and secure your accreditation efficiently so you can start importing or exporting without hassle.
Can you handle oversized or project cargo?
Yes! We specialize in project and oversized cargo, including heavy machinery, equipment, and large shipments that require special handling.
Our team manages route planning, equipment selection, permits, and logistics coordination to ensure your cargo is transported safely, efficiently, and on schedule.
Do you provide assistance for export documentation?
Yes! We help businesses prepare and process all the required export documents, including commercial invoices, packing lists, permits, and customs forms.
Our team ensures your export paperwork is accurate, complete, and compliant, helping your shipments clear customs smoothly and reach their destination on time.
Can you deliver outside Metro Manila or to provincial areas?
Yes! We provide nationwide trucking and delivery services across the Philippines. Whether your shipment is going to Metro Manila, nearby provinces, or far-flung areas, our trusted network of trucks and professional drivers ensures your cargo arrives safely and on time.
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